How do I make a purchase on the site? Shopping is easy! Simply browse our store, add the products you like to the cart and proceed to pay for the purchase. Enter all your data to receive all the information about your order.
I have already placed my order, can I cancel it or request a change? Yes, within the first 24 hours we accept cancellations or personalized style changes. You must write to us at sahiradesignstudio@gmail.com
I would like to request a special customization We are at your service, you can write to us at sahiradesignstudio@gmail.com
I want to be able to use my coffee maker, can I request that change? Of course, let us know by writing to sahiradesignstudio@gmail.com
I would like a longer message on my coffee maker, can I request it? No, for reasons of aesthetics and certain plans regarding size and price, we limit ourselves to accepting verses or messages of no more than 6 words. This way it will be legible, and visually more professional.
I would like to make a custom order for t-shirts or hoddies. At the moment, we do not do customization on these types of products.
I want a return of my product, I did not receive it as I expected We do not accept returns on personalized products. Due to the type of product we limit ourselves to the complete return of the order, in any case we can refund 50% of the order, by making the request through sahiradesignstudio@gmail.com
Can I request a refund or exchange on the t-shirt/hoodie order? Yes, we can refund your money or send you again with the replacement in case it arrived with a factory defect. In that case, you should write to us at sahiradesignstudio@gmail.com
I want to place a large order of personalized products, how far in advance should I do it? In that case, we ask that you contact us before placing the order, to coordinate availability and thus be able to confirm the approval of said order. Please write to us at sahiradesignstudio@gmail.com
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